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  (#1 (permalink)) Old
Rob Offline
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Recruiting Chat Mentors. - July 4th 2013, 10:27 PM

Hello everybody,

We are currently recruiting for a new TeenHelp volunteer role, Chat Mentors. The primary purpose of this role is to deliver our Facilitated Chat Room Discussions (FCRDs) that take place each week on Saturdays. In addition to this the role also involves providing support and advice to users who need help in our Chat Room at other times.
  • As our FCRDs take place on Saturdays you will need to regularly be available at the time slots that FCRDs take place (see the schedule on the FCRD page for details).
  • Chat Room Mentors will be expected to run a minimum of two FCRDs per month, though more will be preferred when possible.
To apply for our Chat Mentor role please click here.

We are also recruiting for Facilitators. This is a non-Staff role similar to our Associate Staff roles and will allow you to facilitate our discussions without taking on all of the responsibilities of joining our dedicated Staff team (see our Volunteer page for a comparison of the differences between Staff and Associate Staff roles). To apply for our Facilitator role please click here.

Any questions please let me know.

Last edited by Rob; July 28th 2013 at 04:25 PM.
   
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  (#2 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 4th 2013, 11:15 PM

So is it no longer going to be a case of notifications in our Staff Panels where we end up just dropping into chat at half eight and ask you whether you'd like us to facilitate something?
And what if no Chat Mentors are available? Can other Staffies (even non-"Facilitators") then drop in and do some?
Most importantly...what colour will the new Staff group be?


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Last edited by Adam the Fish; July 4th 2013 at 11:16 PM. Reason: Grammar!
   
  (#3 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 4th 2013, 11:53 PM

Adam stole my question! I was gonna ask what colour the usernames would be xD

EDIT: I have another question. Since every person has to do at least 2 FCRDs a month what happens if more than 4 people are hired for this positon? The addition of more FCRD slots?

Last edited by Gingerbread Latte; July 5th 2013 at 01:00 AM.
   
  (#4 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 5th 2013, 12:16 AM

If this hasn't been decided yet, I vote bright yellow to match their yellow status during facilitated discussions.

And I'm really glad that this is being done. FDs are cancelled way too often, and it'll be great to have people that it is their role.


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Re: Recruiting Chat Room Mentors. - July 5th 2013, 12:47 AM

Omg Traci that's so weird that you said that because I had a dream that there was a new staff group whose usernames were yellow.
Sounds interesting, by the way That's cool that there's a new staff group
   
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Re: Recruiting Chat Room Mentors. - July 5th 2013, 01:13 AM

Quote:
Originally Posted by Viridian View Post
Omg Traci that's so weird that you said that because I had a dream that there was a new staff group whose usernames were yellow.
Sounds interesting, by the way That's cool that there's a new staff group
You and I predicted the future.


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  (#7 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 5th 2013, 01:21 AM

Besides the UN colour would a Chat Room Mentor get the yellow chat pawn colour all the time so they're recognised people to go to for support? I think that'd be useful. This is a great position and I hope people apply!


   
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  (#8 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 5th 2013, 05:31 PM

This was a long awaited step and I am really very happy to see this!



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Re: Recruiting Chat Room Mentors. - July 5th 2013, 06:13 PM

I agree that this is a good idea for a position. It's a shame to see FCRDs not going ahead as often as they should, so there needs to be a position like this. Stop keeping us in suspense over the colour though!
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  (#10 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 6th 2013, 05:34 AM

Totally would consider if an infant wouldn't make my scheduled life so unorganized!!


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  (#11 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 6th 2013, 06:50 AM

I love the idea for this position! I honestly think we've needed it for a while. I really hope people apply and that more FCRD's can happen because of it!


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Re: Recruiting Chat Room Mentors. - July 8th 2013, 12:41 AM

I think this is really exciting and super beneficial for the site! Plus, I can't wait to see the new staffie color



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  (#13 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 8th 2013, 03:46 AM

We definitely need some mentors, and we need more interesting facilitated discussions. For some reason, every time I find out there's a facilitated discussion...it's got nothing to do with my life. Maybe it's just me...I don't know...lol
   
  (#14 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 8th 2013, 04:28 AM

I'm gonna second Brandon here. I'd really like to see more variation in the Facilitated Discussions. Also, if we're going to hire a few facilitators and Mentors, does this mean we're going to be upping the number of facilitated discussions?


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  (#15 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 8th 2013, 05:11 AM

I just want to address the concerns about having variation with the FCRDs. Some of the FCRD topics are fixed, meaning you'll see them repeat every 3 months; however, there's plenty of room for new topics! If you'd like to have more of a say in what's discussed, you are welcome to apply for either of these two positions and share your thoughts with Rob and the other Facilitators. The existing Facilitators have had the ability to try out new topics for quite some time. =) If you are unable to apply for these positions, you can submit your ideas via the Equal Topic Coverage form.





   
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  (#16 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 8th 2013, 05:28 AM

Quote:
Originally Posted by PSY View Post
I just want to address the concerns about having variation with the FCRDs. Some of the FCRD topics are fixed, meaning you'll see them repeat every 3 months; however, there's plenty of room for new topics! If you'd like to have more of a say in what's discussed, you are welcome to apply for either of these two positions and share your thoughts with Rob and the other Facilitators. The existing Facilitators have had the ability to try out new topics for quite some time. =) If you are unable to apply for these positions, you can submit your ideas via the Equal Topic Coverage form.
I hope this isn't a newbie question, and if it is...I'm really sorry (lol) but...is there such thing as a list of facilitated discussion topics and fixed times that a non-staff regular member would have access too? Before I would like to submit a coverage form, I'd like to know whether or not my topics are already on the list. I will admit that I'm not always available for facilitated discussions, nor do I know when they occur so it's a possibility that my topic is already covered but I'm just not on during those discussions. Thanks for the response though Robin.
   
  (#17 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 8th 2013, 10:20 AM

http://www.teenhelp.org/chat/discussions/

There you go, Brandon
   
  (#18 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 13th 2013, 04:24 PM

Quote:
Originally Posted by Rachael98 View Post
And what if no Chat Mentors are available? Can other Staffies (even non-"Facilitators") then drop in and do some?
I imagine that other Staff members will be able to continue facilitating for the meantime, but this may change in the future.

Quote:
Originally Posted by Rachael98 View Post
Most importantly...what colour will the new Staff group be?
You'll have to wait and see.

Quote:
Originally Posted by Pizza Slut View Post
Since every person has to do at least 2 FCRDs a month what happens if more than 4 people are hired for this positon? The addition of more FCRD slots?
Probably not initially but if we get to the point where we can consistently run every scheduled discussion then we may consider increasing the number of discussions held,

Quote:
Originally Posted by Cataclysmic View Post
Would a Chat Room Mentor get the yellow chat pawn colour all the time so they're recognised people to go to for support?
Maybe, I haven't decided yet.
   
  (#19 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 14th 2013, 09:32 AM

Will other staffies (LHO's and HLM's) be able to help users out in the chat-room too or will only chat room mentors be able to ?



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  (#20 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 14th 2013, 09:57 PM

I personally miss the Chat Mod Blue and would like to see that come back. I think it's been long enough that users won't be confused by it. (yellow is just too bright)




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  (#21 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 15th 2013, 06:22 PM

Quote:
Originally Posted by Rob View Post
You'll have to wait and see.
Awww . Meanie .

Quote:
Originally Posted by Rob View Post
Maybe, I haven't decided yet.
Quote:
Originally Posted by Lizzie View Post
I personally miss the Chat Mod Blue and would like to see that come back. I think it's been long enough that users won't be confused by it. (yellow is just too bright)
I think the point about yellow is the icon in Chat:
* PC/PAs/CMods - Red
* Normal Users - Blue
* Special Speakers (facilitators / TH Sponsors) - Yellow

Having a bit of tradition doesn't seem a bad idea.


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  (#22 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 27th 2013, 02:57 AM

Quote:
Originally Posted by MedusoidMycelium View Post
Will other staffies (LHO's and HLM's) be able to help users out in the chat-room too or will only chat room mentors be able to ?
If I understand correctly, the position is mostly for running FCRDs, not for giving advice to users...anyone would be able to give advice.


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  (#23 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 27th 2013, 04:04 AM

Quote:
In addition to this the role also involves providing support and advice to users who need help in our Chat Room at other times.
I'd assume that they'd be hanging out in the Support & Advice lobby from time to time if that's the case.

Buut the more people who want to help out in the Chat Room the merrier! I don't think Rob'd deny all you lovely people that opportunity.


   
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  (#24 (permalink)) Old
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Re: Recruiting Chat Room Mentors. - July 28th 2013, 04:15 PM









   
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  (#25 (permalink)) Old
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Re: Recruiting Chat Mentors. - July 28th 2013, 04:25 PM

Seven years of TeenHelp experience that led me to correctly guess the right color. Love it!




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  (#26 (permalink)) Old
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Re: Recruiting Chat Mentors. - July 28th 2013, 04:34 PM

This is awesome. i completely forgot about chat mod blue. To be honest, I'm glad it's blue and not yellow

Anyhow, I'm excited for the new staff position, I think it was a long time coming.


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Re: Recruiting Chat Mentors. - July 28th 2013, 05:09 PM

My guess of rainbow for the new colour was quite a distance off.

(And I didn't even mention it for fear of being wrong. )

Oh, well, I'd be jealous of a rainbow staffie colour anyway. The blue looks nice and sleek.
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Re: Recruiting Chat Mentors. - July 28th 2013, 08:20 PM

The new color is sooo pretty!


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  (#29 (permalink)) Old
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Re: Recruiting Chat Mentors. - July 29th 2013, 06:16 AM

I like the new color for the new position, and I think that the position is going to be a great addition to the site, hopefully we will have some more FCRD's going




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Re: Recruiting Chat Room Mentors. - July 29th 2013, 09:17 PM

Quote:
Originally Posted by Lizzie View Post
I personally miss the Chat Mod Blue and would like to see that come back. I think it's been long enough that users won't be confused by it. (yellow is just too bright)
I agree. I missed it.


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  (#31 (permalink)) Old
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Re: Recruiting Chat Mentors. - July 29th 2013, 10:55 PM

I look sexy in this blue
   
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Re: Recruiting Chat Mentors. - July 31st 2013, 04:02 AM

Ooooh, a new position. Exciting.
   
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Re: Recruiting Chat Mentors. - August 5th 2013, 09:13 PM

Quote:
Originally Posted by Christabel View Post
Ooooh, a new position. Exciting.
Hey...I seem to remember you being an awesome Staffie. I also seem to remember you liking Chat.

This is a Staffie role to do with Chat...basically, do you see what I'm getting at?


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Re: Recruiting Chat Mentors. - August 6th 2013, 01:01 AM

Quote:
Originally Posted by Rachael98 View Post


Hey...I seem to remember you being an awesome Staffie. I also seem to remember you liking Chat.

This is a Staffie role to do with Chat...basically, do you see what I'm getting at?
I know exactly what you're getting at!... you want me to take a job that requires taste testing fishsticks.

Haha, no, seriously... It sounds good. I might bug Rob about it. I'll politely ask him... "Rob! PLEASE! PLEASE! *Lays down in the floor kicking and screaming*". Don't leave yourself out by the way, you're an awesome Staffie too.
   
  (#35 (permalink)) Old
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Re: Recruiting Chat Mentors. - August 7th 2013, 05:22 PM

Quote:
Originally Posted by Christabel View Post
I know exactly what you're getting at!... you want me to take a job that requires taste testing fishsticks.

Haha, no, seriously... It sounds good. I might bug Rob about it. I'll politely ask him... "Rob! PLEASE! PLEASE! *Lays down in the floor kicking and screaming*". Don't leave yourself out by the way, you're an awesome Staffie too.
Because I'm obviously so awesome that I'm allowed to go off-topic in the Announcements Forum (which is probably not the best place to go OT, because it's the top forum on non-staffie accounts ), I am a far less awesome staffie than...weeeeeellllll, most of the people on this list. But nevermind.

I think the alternative to having a tantrum is clicking on a link which is conveniently here. Have fun .

[I might apply for the Associate Role, but it's a long form to fill out ]


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  (#36 (permalink)) Old
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Re: Recruiting Chat Mentors. - August 8th 2013, 12:36 AM

Having a tantrum to Rob is a lot more fun, though.


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Re: Recruiting Chat Mentors. - August 9th 2013, 11:24 PM

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Originally Posted by Coexist. View Post
Having a tantrum to Rob is a lot more fun, though.
Yeeeeaaaah.

I'm actually thinking about going down the route of "let's try to (in general* ) try not to upset someone who is in charge, and also commands a great deal of my respect"

*Obviously everyone needs to annoy Rob at some point
Just not necessarily always.


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Last edited by Adam the Fish; August 9th 2013 at 11:25 PM. Reason: I did not want that smiley parsed
   
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Re: Recruiting Chat Mentors. - August 10th 2013, 10:28 AM

You know, I may like the Chat Mentor Blue a bit more than Buddy Green.
   
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Re: Recruiting Chat Mentors. - August 10th 2013, 10:52 AM

Quote:
Originally Posted by Skyways and Starlights View Post
You know, I may like the Chat Mentor Blue a bit more than Buddy Green.
I would probably suggest that's not the best way to pick Staff roles.
(although, actually, I love the colour Red so...)

Teal is also among my favourite colours too...so all good.

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Re: Recruiting Chat Mentors. - August 10th 2013, 11:21 AM

Adam, read below my username, thank you.

I will eventually, I only just came back. I've been waiting for something like this to come around for ever and when I decided to leave last month, Rob decided to make it.
   
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