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Rob Offline
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HelpLINK. - December 6th 2015, 04:30 PM

Hello everybody,

Due to ongoing problems with our email functions I am pleased to announce the launch of a temporary HelpLINK system, which is now live and active.

If you need help from our Mentors please visit our new system and submit requests for help. The new system works in the same way that HelpLINK did before. You submit your issue through a form to be received by our Mentors. Once our Mentors have had time to review your request for help you will receive 1-3 detailed answers to your problem.

Responses will normally be sent to you via PM, unless you aren't registered on the site in which case you may receive responses via email as before.

If you have any questions please let me know.
   
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RadioSerenade Offline
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Re: HelpLINK. - December 9th 2015, 11:18 AM

You cannot read past posts though . Will this be rectified in the next version? . EDIT: this is the first post I have ever done in Announcements! .


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LlamaLlamaDuck Offline
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Re: HelpLINK. - December 9th 2015, 07:45 PM

Quote:
Originally Posted by Rob View Post

Responses will normally be sent to you via PM, unless you aren't registered on the site in which case you may receive responses via email as before.
If you could view the posts, you'd be able to see other requests and the anonymity would be lost. If you submit a ticket, the Mentors will PM their responses to you. It's just a temporary system until we get the regular one up and running again.


Throw those curtains wide
One day like this a year would see me right


We are the rainbow
Or click here for some grovelling.
   
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DeletedAccount19
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Re: HelpLINK. - December 13th 2015, 01:19 AM

I'm glad to hear HelpLINK, or a form of it, is back!
   
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