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RadioSerenade Offline
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Rules. - March 18th 2017, 08:46 AM

How do you deal with certain standards and rules set out by individual industries, when you first joined the workforce? Gordon Ramsay, for example, sacked a waiter in the middle of service, for drinking a bottle of water at the pass, saying that you should not drink while customers are in sight. Apparently, even McDonalds, and other frontline service places have similar rules, but from someone who does not deal with customers, and as a customer myself, that is a rule created by the specific industry, I cannot, for the life of me, imagine why the customers would care.

There is also the inconsistency of rules depending on management. I work in nightfill, and one night, when we have a particular captain on deck, it is OK to leave a box as being over-ordered when only half the box can go on, and another night, you have to put any and all individual items that will fit on, onto the shelf. Two sets of rules for two leaders.

Just last night too, we were told that we had to wear uniforms on duty, even though there are no customers between midnight and 4:00AM. That was only enforced last night, since the store has been under new management. No one to present ourselves to, but we still have to remain in uniform.

One of the many things I have to learn about work.


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Re: Rules. - March 18th 2017, 04:15 PM

Hey there!

I currently work in food service and the whole eating/drinking rule is for health code. At my job, we're not allowed to eat or drink anything while "on the line" which is in customer's sight. Directly behind the line we have an area for employees to eat or drink and we're allowed to go back at any time to grab a drink of water or whatever.

Inconsistency of rules is unfortunately something you're going to find everywhere you go. Certain managers/shift leaders are going to enforce some things and not others, and vise-versa. The longer you're in the field, you're going to get a feel for what's okay and what isn't (at my job, if one specific manager is working I can give someone in uniform their ice cream for free, any other manager I can only give a discount).

I've been working since I was fourteen, so I've gotten the handle of it for the most part, but every job is different. You'll get it with time, don't worry!

- Erin


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