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Chat on Safari? - August 10th 2017, 12:26 PM

I know there's been an issue with the chat room for weeks, maybe a couple months now. However, I saw someone in the chat room this morning and thought I'd give it a try. I updated to Firefox 54 about a month and half ago because Firefox 51 kept crashing. I opened up the Safari web browser and tried to enter chat, but every time I did so, the website would freeze and that pinwheel mouse (Mac) wouldn't go away. I don't know if anyone else has mentioned there being issues with chat on Safari in the past, but I'm just wondering how that person got into the chat room if it doesn't work on Safari. Do I need to update it? I have no idea how to. It does ask me if I want to run Java and I say yes, but that's the only way chat will work, right?

Sorry for all the derpy questions. I'm just baffled right now. (and really miss the chat room)
   
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Re: Chat on Safari? - August 10th 2017, 03:21 PM

Chat stopped working on Safari for me long before it stopped on Firefox, and I'm pretty sure it stopped before Chrome too. Not sure what versions of what browsers would work at this point, but there's probably some other browser that still works.



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Re: Chat on Safari? - August 10th 2017, 11:32 PM

As much as it pains me to admit it, I've been using Internet Explorer to access Chat. It's the only browser I've found that works so far, which probably explains why there's usually only one or two of us in there. The version of Chat that's running at the moment is also very limited - only one room, no styling choices, small selection of emotes, fewer commands, etc.


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Re: Chat on Safari? - August 11th 2017, 12:34 AM

^what chess said. I'm using Firefox EX or something with updates off. Unfortunately, chat is pretty weird atm, with mobile being offline etc. So IE or firefox EX or whatever is the best option.


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Re: Chat on Safari? - August 11th 2017, 01:06 PM

What is Firefox EX? I'm not getting anything specific when I google it, just results for various Firefox extensions.

Does Internet Explorer work on Mac?
   
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Re: Chat on Safari? - August 11th 2017, 02:25 PM

The support for internet explorer has been discontinued for Mac for a while (10+ years). I know that I can't download it. I have found a few sites that claim you can but I am leery because they're not the official site.
   
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Re: Chat on Safari? - August 12th 2017, 02:59 AM

My bad. its firefox ESR (etended support haha)


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Re: Chat on Safari? - August 13th 2017, 09:25 AM

Chat doesn't work on anything for me other than internet explorer it did work on my
Mobile but mobile chat like no longer works either.... I think we need to have a chat room that does not reley on Java.....



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Re: Chat on Safari? - August 13th 2017, 09:49 AM

Just chiming in again to add that the Chat Officer is aware of the issue and that Rob is looking into alternatives to Java-based software, but for obvious reasons it will take a while to get anything new set up. In the meantime it looks like the only options are for people to use an older browser that still supports the software, or just to hang tight until a solution is found.


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