TeenHelp - I am unable to access the Chatroom

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- - I am unable to access the Chatroom (http://www.teenhelp.org/forums/f24-technology-gamers-gadgets/t160179-i-am-unable-access-chatroom/)

Thistle

June 6th 2020 09:54 AM

I am unable to access the Chatroom

I'm confused whether or not the chatroom on this website are broken, or if it is just my computer. What is happening for me, is when I click on the chatroom, it takes me to a place where it tells me to register, despite me being logged in. When I enter all of my account information, it tells me that my account is already taken, so I think that it believes that I need to sign up for the first time and create an account. Does anyone have any possible solutions for the problem?

Rivière

June 6th 2020 11:53 AM

Re: I am unable to access the Chatroom

The chatroom has recently been updated and now uses Discord. It doesn't use your forum login details and you will need to sign up by entering a username in order to gain access. If you're signing up and it says the account is already taken, it's likely that the username you're trying to use has already in use by someone else, so you'll need to come up with a new one.

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