Member since April '07
Join Date: January 7th 2009
Can't unblock my hotmail account. -
April 10th 2011, 03:20 PM
So whenever I try to sign into hotmail I get this message:
They then let me verify my alternate email address and tell me they've send an unblocking code to it which may take a few minutes to arrive. But this has been going on since Friday. I've tried sending the unblocking code to both my alternate email addresses and waitied hours in between each time and nothing has happened.
Your account has been blocked
Why are you seeing this?:
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service). << This is what happened to me.
We're here to help you get your account back.
What do you need to do?:
We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.
We've cleaned your account settings:
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
What can I do??
Don't take life too seriously; no one gets out alive anyway.
Reach for the stars so if you fall you land on a cloud ~ Kanye West
Mistakes are minimized by experience and experience is maximised by mistakes.