Thread: Phone anxiety
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Name: Dez
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Re: Phone anxiety - April 16th 2021, 01:30 AM

Honestly, a few things helped me get through it.

I've been told by a few people to make a script so you have at least a basic outline of things you want to cover and questions you want to ask. Of course you may deviate from the script a little bit depending on how the conversation goes but at least you won't forget to ask anything.

Work has also helped. I hate the phone but now have to make calls for four hours a day That was also scripted though and then we probe more based on people's answers if needed.

I also have had to make a lot of doctor's appointments and my parents told me they weren't going to keep doing it for me, so being thrown into it kind of helped.

I still get nervous and put off certain calls, so sometimes I have to set reminders on my phone so I get tired of them popping up and just do it.


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