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uploading pictures - May 1st 2018, 04:57 AM

I have been trying to upload a picture on and off all day today and it just comes up with upload failed. Does anyone know how to get it to work or why it won't work? I need to upload a picture for the article I am writing.


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Re: uploading pictures - May 1st 2018, 03:01 PM

Hey,

Have you checked the sizing to see if it meets or exceeds Teenhelp's requirements? You can do that with the attachment link as it says at the bottom what the maximum size is. I know I tried to upload an image and it was too big so I had to resize it in paint.

If it's not an issue with the size of the image then I am not 100% certain as the image being too large was the only time I had an issue with uploading. I do not upload a lot though.

In regards to posting pictures for the article, you could contact Haley (Halcyon) and send her the images. She can upload them to the site and, I believe she can also resize them etc.


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  (#3 (permalink)) Old
_Headphones_ Offline
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Outside, huh?
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Name: Frankie<3
Age: 27
Gender: Female
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Join Date: January 7th 2009

Re: uploading pictures - May 1st 2018, 07:15 PM

Thank you. It was the size. So this can be closed.


Don't lose who you are, in the blur of the stars
Seeing is deceiving, dreaming is believing,
It's okay not to be okay
Sometimes it's hard, to follow your heart
Tears don't mean you're losing, everybody's bruising,
Just be true to who you are
|Member 2007||Senior Community Mentor||Social Media Guru||Resource & Newsletter Editor||Writer||Chat Mod|
|Forum Mod: LGBT, Sexuality and gender identity, Eating Disorders, Self-Harm, Peer Pressure and Bullying, Disability|
|PM/VM|


   
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Re: uploading pictures - May 1st 2018, 09:51 PM

I am glad you were able to get this sorted. I will go ahead and close it.


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