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All of TeenHelp's services are run by young volunteers from around the world. Most of these volunteers have used our website in the past and want to give something back. However, we also welcome volunteers from beyond our site, including students and graduates of disciplines such as Psychology or Social Work, experienced counsellors, and anyone else who has an interest in reaching out to young people.
We have a variety of ways for you to get involved with our work. These vary from long-term positions that require a certain degree of experience and commitment, down to small projects that might require less time and effort for you to fulfill.
If you would like to talk about any of these opportunities before applying, please contact the Volunteering Officer or email us on contact [at] teenhelp.org.
You are not currently logged into TeenHelp. Many of our volunteering opportunities are unavailable to guests. If you are not willing to register an account, check out the "Associate Staff" section of this page, which is available to you at this time.
What you would be doing: Our main method of volunteering is by joining our dedicated Staff team. Our Staff consists primarily of a series of mentoring roles that allow you to work with young people with various issues. After being a Staff member for a while you may also have the opportunity to advance to more senior positions, including moderating a site area or helping to develop our site or Staff.
What you would be doing: Our alternative way of volunteering, the Associate Staff, complete similar work to our main Staff roles, though they form more of an external component, separate from our proper Staff team. These positions are much more flexible, both in terms of the commitment they require and who is able to take up such roles.
Note: Some of these positions may be unavailable depending on our current needs.
You must complete an application form.
You must have been registered for one month.
You must have made twenty-five posts in the Support Forums.
You must be able to dedicate at least five to ten hours to TeenHelp per week.
You must complete an application form.
Why become a full Staff member (rather than an Associate):
Becoming a full Staff member is ideal if you wish to properly engage with our community.
You will be able to receive promotions; if you wish to acquire more diverse roles in the future, including positions that allow you to moderate our site or develop our services, this is for you.
You will gain access to sensitive Staff information, including the Staff forums, which will allow you to collaborate and learn from other Staff members.
You will be recognised as a Staff member on the site by having a unique username colour and being mentioned on the Staff List; Associates have limited recognition.
Why become an Associate (rather than a full Staff member):
Becoming an Associate Staff member is ideal if you only wish to help young people out without getting caught up in our community or anything else.
You do not need to meet our minimum Staff requirements for registration length or post count (see above left).
You will find it much easier to get accepted; because access to sensitive information is limited for Associates our screening methods are not as intense.
You will not need to be as active as we typically expect full Staff members to be, which will allow you to casually help out when you are able to.
These are individual projects that almost anybody can be involved in. Some are short term, while others are ongoing. These require the least commitment of all our volunteering opportunities. Unlike our Staff positions these do not have many requirements and involve less screening before you can take up the roles.
Note: These are not Staff positions and therefore do not confer any additional rights or responsibilities beyond those necessary to complete the project work.
Our Articles section offers a range of quality articles written by TeenHelp's users. Our Articles Team helps to write the pieces that we publish. If you enjoy writing and think you could produce articles about a range of subjects, you would make a great writer for this team.
Volunteering for TeenHelp has been a rewarding experience for many of our Staff members. Some areas of growth Staff members have noticed include:
Leadership skills - Staff members initially start with a "primary" position and can gain additional responsibilities over time. Learning how to lead other Staff members has assisted many volunteers in their professional and personal development!
Teamwork skills - People who are able to work as members of a team can accomplish more in life, but it takes time to hone these valuable skills. TeenHelp's volunteer Staff members can become involved in short-term and long-term projects. They can also learn how to make their voice heard while balancing the viewpoints of fellow volunteer Staff members.
Work ethic - Many students don't feel adequately prepared for the work force upon graduation. Procrastination, poor organizational and time management skills, and lack of consistency or "follow through" can be the bane of a person's existence and interfere with their ability to obtain a job. By volunteering Staff members can gradually develop this area of their life while committing to the responsibility of a volunteer position.
Networking - Staff members who excel in their positions are able to receive letters of recommendation. If you are interested in gaining experience that will impress college/university admissions departments and company recruiters, then consider volunteering with TeenHelp!
Experience with mental health issues - It's one thing to read about mental disorders and psychological theories in a textbook. It's another thing to actually assist a person in a moment of crisis, offering unconditional acceptance and information/resources that can enhance their current support system. If you are exploring career options in the mental health field (e.g. therapist, counselor, social worker, psychologist and psychiatrist), then TeenHelp can offer something many non-profit organizations can't: practical and fulfilling experience with assisting teenagers and young adults struggling with mental health issues!
Q: Will I be trained? A: We do not currently provide comprehensive training to our volunteers before they begin their roles. However, we do provide a range of information to guide our volunteers (typically in the form of training manuals) and to give them a starting point for developing their skills. We emphasise 'learning through doing', so it is important for you to keep an open mind to what you can learn from both other volunteers and those you work with through TeenHelp. We provide continued support to our volunteers. For full Staff members we have set aside adequate space on our site for this to be achieved collaboratively among the entire Staff; for Associate Staff members we provide this support via email. Our site contains a range of resources that can help Staff develop their knowledge further, via articles, videos, and trusted partner organisations.
Q: Will I be paid? A: None of our volunteers are remunerated for their contribution to our organisation.
From time to time we issue awards to volunteers for outstanding contributions made by our volunteers, recognising their hard work and achievements. These awards culminate in our prestigious "Volunteer Of The Year Award", which is usually issued at Christmas, and recognises one individual who has been instrumental to TeenHelp during the year. To read about the amazing work of our volunteers click here.