All of TeenHelp's services are run by young volunteers from around the world. Most of these volunteers have used our website in the past and want to give something back. However, we also welcome volunteers from beyond our site, including students and graduates of disciplines such as Psychology or Social Work, experienced counsellors, and anyone else who has an interest in reaching out to young people.
We have a variety of ways for you to get involved with our work. These vary from long-term positions that require a certain degree of experience and commitment, down to small projects that might require less time and effort for you to fulfill.
If you would like to talk about any of these opportunities before applying, please contact the Volunteering Officer, email us on contact [at] teenhelp.org or post in the Forums.
Volunteering for TeenHelp has been a rewarding experience for many of our Staff members. Some areas of growth Staff members have noticed include:
Leadership skills - Staff members initially start with a "primary" position and can gain additional responsibilities over time. Learning how to lead other Staff members has assisted many volunteers in their professional and personal development!
Teamwork skills - People who are able to work as members of a team can accomplish more in life, but it takes time to hone these valuable skills. TeenHelp's volunteer Staff members can become involved in short-term and long-term projects. They can also learn how to make their voice heard while balancing the viewpoints of fellow volunteer Staff members.
Work ethic - Many students don't feel adequately prepared for the work force upon graduation. Procrastination, poor organizational and time management skills, and lack of consistency or "follow through" can be the bane of a person's existence and interfere with their ability to obtain a job. By volunteering Staff members can gradually develop this area of their life while committing to the responsibility of a volunteer position.
Networking - Staff members who excel in their positions are able to receive letters of recommendation. If you are interested in gaining experience that will impress college/university admissions departments and company recruiters, then consider volunteering with TeenHelp!
Experience with mental health issues - It's one thing to read about mental disorders and psychological theories in a textbook. It's another thing to actually assist a person in a moment of crisis, offering unconditional acceptance and information/resources that can enhance their current support system. If you are exploring career options in the mental health field (e.g. therapist, counselor, social worker, psychologist and psychiatrist), then TeenHelp can offer something many non-profit organizations can't: practical and fulfilling experience with assisting teenagers and young adults struggling with mental health issues!
If you're planning to apply, here are some tips to give you best chance of success!
Read each question carefully - Make sure your answer is relevant and actually answers the question.
Give useful examples - Examples that support your answer is a great way to show your skills. These could be from school, work, clubs, hobbies or friends and family. This lets us see when you have done something before.
Make sure you understand the role - Before you apply make sure you understand what you're applying for. Each application has a description with it, alternatively you could contact one of our current volunteers to find out more.
Check spelling and grammar - Run a spell check on your application before you submit.
From time to time we issue awards to volunteers for outstanding contributions made by our volunteers, recognising their hard work and achievements. These awards culminate in our prestigious "Volunteer Of The Year Award", which is usually issued at Christmas, and recognises one individual who has been instrumental to TeenHelp during the year. To read about the amazing work of our volunteers click here.
Q: Will I be trained? A: We do not currently provide comprehensive training to our volunteers before they begin their roles. However, we do provide a range of information to guide our volunteers (typically in the form of training manuals) and to give them a starting point for developing their skills. We emphasise 'learning through doing', so it is important for you to keep an open mind to what you can learn from both other volunteers and those you work with through TeenHelp. We provide continued support to our volunteers. For full Staff members we have set aside adequate space on our site for this to be achieved collaboratively among the entire Staff; for Associate Staff members we provide this support via email. Our site contains a range of resources that can help Staff develop their knowledge further, via articles, videos, and trusted partner organisations.
Q: Will I be paid? A: None of our volunteers are remunerated for their contribution to our organisation.
Q: Why are some roles not listed here? A: Some of these positions for example Moderator roles are only available to current volunteers. This means you must already hold another position before you can apply for these positions. If you are unsure what positions you need to apply for further roles please contact us.