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Get Advice

TeenHelp has four primary ways by which you can get advice on our site. Each is slightly different and has its own benefits and limitations. Below you can find information about each of our methods of advice and a quick comparison table to help you decide which one is most suited to you (you can use as many of them as you would like to).

Thinking of reaching out but unsure? Click here!

Who can help me? Lots of people are out there. Click here for ideas!

Must register? Advice from staff members? Instant? Guaranteed responses? Large network of people? Longer term support available?
Support Forums
Our Support Forums are a community of many thousands of teenagers who are all willing to share their experiences with one another and to help out.
Chat Room
The Chat Room allows you to talk with a large number of our members in a group discussion, both for social and for support and advice purposes.
HelpLINK is our anonymous email support system. It is staffed by our Mentor team, who are selected by us for their ability to give good advice.
Live Help
Live Help is our one-on-one chat system staffed by our Mentor team, who are selected by us for their ability to give good advice.
LINKUp is a special service in HelpLINK run by our Mentors where you can be matched to a Mentor based on subject for longer term support.

For guidance of using all of these features please visit our handy How To guide.

* Staff members may give replies but this is not a staff area of the site.
** When members of staff are logged in to Live Help.

In addition to our direct advice services we also offer a wide variety of other resources such as our Newsletter and Articles, as well as a large directory of Hotlines, Alternatives and Coping Methods and other helpful Resources.

If you're unsure about where or how to get advice, or if you have any questions about the site, please get in touch.

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