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Hey there, Shona! 
Welcome to TeenHelp! I'm Rie and I'm a Buddy! Buddies are here to welcome new users and help everybody to fit in, we also answer questions and do our best to help.
Just drop me or another Buddy a message if you need anything!
Firstly, check out Arrivals and Departures, perhaps post a thread and check out the stickies! They're sure to help you. There's plenty of ways to obtain support and advice throughout the website! For example, Live Help, HelpLINK and Support and Advice within the Chat Room. :]
Take care and I hope to see you about!
Rie.