Hey there!
My name is Lyndsee, and welcome to the site. First I want to let you know about some of the features of the site. There are many ways in which you can receive on site support. First there is our Live Help Operating system. This allows for you to talk one on one with an operator in an Instant Message type setting. If Live Help is offline while you are trying to contact an operator, it will automatically redirect you to the chat room. Here is where you will meet loads of people who are willing to help out, as well as just chat. If you aren't comfortable in settings like this, maybe HelpLINK will be more beneficial to you. You will be able to type out a request and our staff members will do their best to help out. All of this is confidential, so no need to worry about that. If that doesn't suffice, try the forums. They're open to all members of the site. Just find the forum you're looking for, and type away.
I've noticed that you have yet to post anything. How about starting a thread in the Arrivals and Departures forum and introduce yourself? This will allow others to get to know you, as well as you getting to know others!
I also notice that you're going to university? What are you studying?
Anyways. It's nice meeting you! If you have any questions, feel free to ask me. I'm an open book!

Take care,
-Lyndsee