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Hi Lauren, my name is Brittany. I'm a Live Help Mentor. There are a few of us on this site. What we do is we go online and have a one on one chat with someone who is in need. If you ever need help and you see it online you should check it out! Another option is Help Link. For this one you submit a problem and you will get a reply from a staff member. They are both really good resources. I also like the chat room a lot. There's usually someone in there. It's a great place to make new friends.