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Hey there!!
Welcome to TeenHelp, I'm Charli one of the many staff members here. You'll see us all around the site most of the time, we're the people with the different colour usernames. Bascially we're all just addicted to TeenHelp, give it time and you probably will be too :P My primary role on the site is a buddy and it's our job to welcome new users and help users around the site. Therefore ff you have any questions about the site don't hesitate to ask me, I'll always do my best to help.
I noticed that you haven't yet already posted on the forums, if you're having any problems with it or want some help, feel free to ask me. I would suggest posting in the Arrivals and Departures forum and letting everyone know that you are here. That way you can get to know the regular users a bit more and they can get to know you.
I hope you enjoy the site and find everything that you are looking for,
Take care 