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Hey there!!
Welcome to TeenHelp, I'm Charli one of the staff members here. You'll see us all around the site, we're the people with the different colour usernames. My primary role on the site is a buddy and it's our job to welcome new users and help users around the site.
If you have any questions about the site don't hesitate to ask me, I'll always do my best to help.
I noticed that you have already posted on the forums, so therefore I'm guessing you had no problems with that. I would suggest posting in the Arrivals and Departures forum and letting everyone know that you are here. That way you can get to know the regular users a bit more. If you do have any issues with this, again feel free to ask me.
I hope you enjoy the site and find everything that you are looking for,
Take care 