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  (#1 (permalink)) Old
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is chat room broken ? - August 7th 2015, 10:25 PM

I have tried logging into chat tonight and I am getting 'HTTP authentication not permitted' I am not banned from chat ... and it was logging me in earlier is anyone else having this problem ????
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File Type: jpg authenticationnotpermitted.jpg (11.4 KB, 19 views)



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  (#2 (permalink)) Old
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Re: is chat room broken ? - August 7th 2015, 10:57 PM

I think I see you in there now. Did you fix the problem?


   
  (#3 (permalink)) Old
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Re: is chat room broken ? - August 7th 2015, 11:08 PM

it must have fixed itself.. i clicked logged in and it appears to have logged me in xD
Edit : the forums appear to be about 10-20 minuets ahead of my actual timezone too



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  (#4 (permalink)) Old
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Re: is chat room broken ? - August 7th 2015, 11:26 PM

Yeah, the forum thing happens to everyone. I think it is something we will have to get used to!


   
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Re: is chat room broken ? - August 7th 2015, 11:41 PM

ahh okay i didnt realise that ! i thought omg my TH has gone crazy on me. xD



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Re: is chat room broken ? - August 7th 2015, 11:52 PM

Yeah the times TeenHelp lists are always really weird and not adjusted to my time zone. They seem to vary a lot with what time it thinks it is.
Edit: It is currently 4:38 and TeenHelp thinks I posted this at 4:52 my time haha.


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  (#7 (permalink)) Old
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Re: is chat room broken ? - August 9th 2015, 06:59 AM

I'm currently getting the HTTP error when trying to get into chat


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  (#8 (permalink)) Old
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August 9th 2015, 08:52 AM

so it isnt just me whos been getting the error then - it worked in the end for me after i like literally beat like the living hell out of the refresh key and enter button on me laptop keyboard - I'd have done this as bug report thingy majiggy but I dont think the bug forum is taking bug reports at the moment....

All I'm getting at the moment is a white screen.. and nothing seems to be loading.

Update : I'm now getting HTTP authentication not permitted message again. Can the chat-room please be fixed this is getting annoying now and it seems I'm not like the only user having this issue with the chatroom....

Edit - its now saying service temporaily unaviable.



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Last edited by Eternal; August 10th 2015 at 04:01 PM. Reason: Triple post- please edit previous messages instead of making a new post.
   
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Re: is chat room broken ? - August 9th 2015, 01:43 PM

I thought my dad blocked the chatroom for me but it seems yesterday everyone got kicked out?
I tried to enter through mobile chat multiple times and I wasn't allowed in until I retyped the password (see attachment) and kept clicking login. I guess you just have to be persistent. But that's how I got in in the end. Also refreshing the tab multiple times. Just experiment.


However right now I can go into chat smoothly so maybe it is fixed now or chat goes down sometimes.
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File Type: jpg Screenshot_2015-08-09-09-25-51.jpg (6.5 KB, 8 views)
   
  (#10 (permalink)) Old
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August 9th 2015, 03:53 PM

Yeah it were doing that to me sometimes I can like get in the chat room and sometimes I can't it's never done this before which is why I'm like thinking it's some sort of weird glitch

It still does not appear to be loading it did earlier for a little bit now it wont again.

its saying this :




EDIT : it now seems to be allowing me to log in. I think this must be a glitch within in the chatroom itself.
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File Type: jpg Untitledchatroom.jpg (12.2 KB, 5 views)



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  (#11 (permalink)) Old
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Re: is chat room broken ? - August 10th 2015, 10:36 AM

My phone isn't letting me onto the chatrooms Why?


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Re: is chat room broken ? - August 10th 2015, 04:02 PM

I've moved this over to Technology and Gaming.


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  (#13 (permalink)) Old
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Re: is chat room broken ? - August 10th 2015, 09:10 PM

I'm currently getting a grey screen and the chat room is appearing to be not loading at all.



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Re: is chat room broken ? - August 11th 2015, 01:05 AM

Quote:
Originally Posted by WhisperingSilence View Post
I'm currently getting a grey screen and the chat room is appearing to be not loading at all.
That's the same for me


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  (#15 (permalink)) Old
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Re: is chat room broken ? - August 11th 2015, 01:26 AM

I've been having this issue intermittently for days, but more recently it seems to be happening more often than not. It is indeed very frustrating.

At first I thought it had to do with my cookies being off, and I fixed that, but even with them enabled the issue happens from time to time.


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  (#16 (permalink)) Old
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Re: is chat room broken ? - August 11th 2015, 09:13 AM

It hasn't worked for me for two days now it's really annoying...



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Re: is chat room broken ? - August 13th 2015, 07:51 PM

I'm sorry to hear that a few of you have been having issues accessing the chat room, I use chrome and haven't experienced any problems. Have you tried using a different browser such as internet explorer. Have you got plug-ins enabled on your computer? If not, this maybe the problem, go into your internet browser settings and turn these on.

I hope this helps, let me know if are still having problems.






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Re: is chat room broken ? - August 13th 2015, 09:03 PM

It seems to be loading okay now. firefox did an update I think and its been working since. I had the problem on my phone too my phone is an iphone so uses safari.. which has lead me to think it may be a problem with like the acutal chat room itself.



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