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LlamaLlamaDuck Offline
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"The specified module could not be found." - August 31st 2015, 07:00 PM

Hi everyone.

I'm relying on those of you with technical knowledge to help me again.
I upgraded to Windows 10 on Thursday evening just to see what it was like, safe in the knowledge I can go back to Windows 8 if I want to. So far I really like it and am planning to keep it. Except that I keep getting this message:


It comes up every so often, and sometimes comes up three times in a row after I log in. Is this important? I tried Googling it but only found results for Windows 8 and they were saying to download some kind of software. I don't like to download stuff just because a website told me to.

Should I be doing something about this, or is it fine to just ignore it?

Thank you!

(Sidenote: I have an HP Pavilion laptop, if that makes a difference.)


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Re: "The specified module could not be found." - August 31st 2015, 10:48 PM

Hi, I don't use Windows (10 or otherwise) so I don't know if I can help you much, but I am a geeky programmer, so I'll try.

First, your problem- as far as I know, a .dll file is a program file that Windows can run that performs a specific task on your computer. I have absolutely no idea what that program should do, but that doesn't matter right now.

The problem Windows has is EITHER:
(1) that it is expecting to find 'SysMenu.dll' in the folder stated in the error message, but the program is not there. The remedy would be to find the missing file and put it in the right place, like a jigsaw, to complete the picture and resolve the error.
OR:
(2) 'SysMenu.dll' is not missing, but some other code it needs to use to run (in another file) is missing. This is a much more difficult problem as the error just says a 'module' and doesn't state the name or purpose of the module.

I'll have a (quick) search online to see if I can come up with anything. I hope this helps!
   
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Re: "The specified module could not be found." - August 31st 2015, 10:54 PM

It would be helpful if you went into the folder in the error message, and (if it's not immediately obvious) searched for the 'SysMenu.dll' file to see if it is in said folder. That way we can choose between (1) and (2).
   
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Re: "The specified module could not be found." - September 2nd 2015, 06:02 PM

I've had a look around and found this. I'm running MalwareBytes Anti-Malware as we speak.
Odd that this started when I downloaded and installed Windows 10. I wouldn't have expected Microsoft to be allowing this kind of thing. I haven't downloaded anything else for weeks, months even.


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Re: "The specified module could not be found." - September 2nd 2015, 07:06 PM

Quote:
Originally Posted by LlamaLlamaDuck View Post
I've had a look around and found this. I'm running MalwareBytes Anti-Malware as we speak.
Odd that this started when I downloaded and installed Windows 10. I wouldn't have expected Microsoft to be allowing this kind of thing. I haven't downloaded anything else for weeks, months even.
It's not something that comes with Windows 10 - I just checked mine and I don't have that file. It may be that it's left from one you had (but didn't realise) with Windows 8 and now something it needed has been removed with the update, hence the errors you've started receiving.


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Re: "The specified module could not be found." - September 2nd 2015, 07:32 PM

After MalwareBytes cleared the issues it found, the error came up again.

Suggestions welcome!!


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