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Weird snapchat problem - January 31st 2016, 10:27 PM

So snapchat is telling me I have a new picture from my friend, but whenever I press it the screen just goes dark, and it's not letting me snapchat her back. Everything else is working normally, I just can't open anything she sends me or send anything to her. I tried closing the app and restarting my phone and it didn't work. Any ideas?



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Re: Weird snapchat problem - February 2nd 2016, 09:14 PM

I don't use Snapchat and don't know how it works, but I would definitely not click the message. Ask your friend on another social media outlet if she's sent you something in Snapchat. If she says no, then it's a virus or her account has been hacked. If she says yes, ask her to send it again.
   
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Re: Weird snapchat problem - February 2nd 2016, 09:56 PM

I couldn't get it to go away, so I ended up taking her off my friend list and then adding her back on, and now it's working. Thanks for the tip, though!



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Re: Weird snapchat problem - February 4th 2016, 02:23 PM

This has happened to me before, I had to uninstall and reinstall the app. I'm glad you managed to fix it, snap chat is fun


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