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Samsung Galaxy Wont Screen Shot? - May 4th 2016, 01:11 PM

So last night I spent an hour, maybe over an hour trying to get my phone to do a screen shot. I gave up at that point.

My phone is a Samsung Galaxy 4.4.2

What is weird is in the Motions options, there isn't anything there for swipe motion. I tried to see if I needed to update my phone but it's been updated. I've set it to automatically do that.

I did the two options I could find online. Hitting the down volume button and power off button. Got me nowhere. I tried hitting other keys changing settings. Nothing.

After an hour I gave up.

NOTE: it's not possible for me to FACTORY RESET my phone.

Not sure if anyone has any ideas or has ran into this and has suggestions. I'll be going to my provider to ask for assistance either today sometime (unlikely to happen) or tomorrow (likely to happen).

Thank you.
   
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Re: Samsung Galaxy Wont Screen Shot? - May 4th 2016, 11:44 PM

So... I had help and I know what was the problem. My case was preventing me from hitting the buttons correctly.

So, you can close this thread now.


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Re: Samsung Galaxy Wont Screen Shot? - May 5th 2016, 04:47 AM

Quote:
Originally Posted by Atropos View Post
So... I had help and I know what was the problem. My case was preventing me from hitting the buttons correctly.

So, you can close this thread now.
You're such a goof :P I'm surprised you didn't take it out of the case and try it. My old case use to interfere with my iPhone taking screen shots. Glad ya got it worked out.


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Re: Samsung Galaxy Wont Screen Shot? - May 5th 2016, 09:21 AM

I'm closing the thread as the user has asked to have this thread closed feel free to let me know if you want it reopened.
   
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