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Technology and Gaming This forum is for discussions about your hardware, software, game or anything Web-related.

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Ambedo. Offline
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Chat Issues. - June 21st 2016, 05:37 AM

I have a Macbook Pro and, since the most recent update, I haven't been able to get into Chat. I've uninstalled and reinstalled Java and have tried 3 different browsers (Safari, Chrome, and Firefox) to get in. Every time, it loads for about 20 seconds and then goes to a blank, white screen. Any ideas?

Thanks in advance!

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Re: Chat Issues. - June 21st 2016, 07:08 AM

So Chrome doesn't support Java anymore.
IDK about Safari or Firefox.
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Re: Chat Issues. - June 21st 2016, 08:09 PM

Firefox does work with chat. I get a blank space sometimes to all you have to do is reload the page and it should work.

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Re: Chat Issues. - June 21st 2016, 08:49 PM

^Exactly the same I do.
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Re: Chat Issues. - June 21st 2016, 08:59 PM

I also have a MacBook Pro and chat freezes safari, but if I use pop out chat on Firefox and just load until it works it usually doesn't take too long.

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Re: Chat Issues. - June 22nd 2016, 12:19 AM

I don't have a macbook but I have had an issue with the white screen. Like, it will load, then it stops and all I see is the white screen. Usually when this happens I just reload or exit out and try and enter chat all over again and it resolves itself.

If that doesn't work you might need to take it in to the apple store or call them and ask for assistance?

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Re: Chat Issues. - June 22nd 2016, 12:27 AM

I have a Mac mini and chat doesn't work on Safari or Chrome. I don't fancy Firefox at all but I get the same white screen when I try and then it doesn't load even if I refresh, it gives me a white screen again. I can get in on my iPad and phone though. It doesn't let me on if I use my siblings computers on safari either but theirs are apple as well. I don't know if it works on PC because we don't have any in my house to try it on.

I usually just go on using my iPad now because it's not worth me downloading Firefox every time I go on chat, only to have it not work.
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Re: Chat Issues. - June 24th 2016, 08:01 AM

Originally Posted by IH8U2 View Post
^Exactly the same I do.
Same here.
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