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Technology and Gaming This forum is for discussions about your hardware, software, game or anything Web-related.

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iPhone not receiving texts - August 4th 2016, 07:41 AM

Hello!

So I have an iPhone 6 and my software is version 9.3.3. Either this morning or last night my phone stopped receiving texts. I am still able to receive iMessage when I have Internet or data on. I'm not sure if my texts are sending as I was at work all day and didn't get a chance to ask. My mom called me because she hadn't heard from me so it seems like they may not be.

I've tried restarting my phone, resetting the connection settings, turning off iMessage. Nothing is working and I'm at a loss of what to try now. I've tried everything I could find via Google so I'm hoping maybe someone else has had a similar issue and knows how to fix it.


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Re: iPhone not receiving texts - August 4th 2016, 10:28 AM

Hey!

Have you tried calling Apple (with someone else's phone) to see if they have a solution? You seem to have tried the usual troubleshooting methods already. Though you could try shutting off your phone, taking your SIM card out, turning it on, and putting it back in again. I'm not too sure if it will help.

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Re: iPhone not receiving texts - August 4th 2016, 04:20 PM

This could also be a problem with your service provider. If Apple can't help help I suggest calling your service provider.



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Re: iPhone not receiving texts - August 4th 2016, 11:14 PM

Try calling apple or go to your phone carrier they will be able to find out what is wrong and take care of it.
   
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Re: iPhone not receiving texts - August 5th 2016, 05:58 PM

Hey friends, I forgot to update this. I drove to my parents house which is about an hour and a half from where I live and my phone is now working again. My boss said sometimes people's phones get disconnected from the tower so I think my traveling solved it. Hopefully it still works when I get back! I'm going to close this now.


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