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Malcharion Offline
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Not able to access the chat room - August 24th 2016, 01:33 AM

My Java is up to date, but whenever I open the chat room it asks for me to download Java.


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Re: Not able to access the chat room - August 24th 2016, 02:08 AM

I have moved your thread in hopes that you will get more replies here.


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Re: Not able to access the chat room - August 24th 2016, 07:49 AM

What browser are you trying to use? Chrome no longer supports Java which means chat no longer works. I know I also have trouble opening chat with Safari on my Mac. My best luck has been with Firefox. What operating system do you have as well?



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Re: Not able to access the chat room - August 26th 2016, 02:20 AM

Hey!

Chat tends to work best in Firefox for me. Perhaps if it is telling you to download Java, you have it disabled in your browser? I've definitely done that. Alternatively, as previously stated, your current browser may not support Java.

This is a good trouble shooting thread. If you haven't, I'd read through it. Then if none of those things are causing the issue, we could perhaps help more.


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against every odd that is stacked against them.” — Nikita Gill
   
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Re: Not able to access the chat room - August 28th 2016, 09:05 PM

Hi there I would suggest checking your java is up to date and if that fails try a different browser my suggestion would be Firefox. Pm me if any questions
   
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