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Rosiee Offline
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iTunes Store - February 16th 2011, 03:55 PM

Well, I just wanted to know if anyone understands why my itunes store isn't working and if anyone has had the same problem and how to fix it....
Basically, when I open the store up it loads, and shows the page, but then goes blank and I cannot do anything with it



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Re: iTunes Store - February 16th 2011, 05:48 PM

Quote:
Originally Posted by Rosiee View Post
Well, I just wanted to know if anyone understands why my itunes store isn't working and if anyone has had the same problem and how to fix it....
Basically, when I open the store up it loads, and shows the page, but then goes blank and I cannot do anything with it
Try:
  1. Restarting your router
  2. Restarting your computer
  3. Uninstalling iTunes, then reinstalling it

Just backup your itunes folder and then you can uninstall it.
   
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Re: iTunes Store - February 16th 2011, 06:12 PM

That's exactly what I was going to say.

I think you should try resetting the router and/or your computer first, as it *might* not be an Itunes issue. Also, make sure you back up all your music/videos/games/pictures that you have on Itunes and put them where they will be safe.


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Re: iTunes Store - February 16th 2011, 07:48 PM

Glitter is right, make sure you back up EVERYTHING. Just to be safe.

Then reset the router. Whenever I have issues, that's where I start. Usually you can just pull the plug on the power for like 30 seconds and then plug it back in. Internet is a funny thing.



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Re: iTunes Store - February 17th 2011, 09:10 PM

Okay thanks guys
But is it true that I have to save all my music that i've bought? Or it'll be -gone-



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