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Printer's offline - March 18th 2011, 10:34 PM

A while ago I sent my printer to HP because of a paper jam.
When they sent back the printer, everything worked out fine until I connected it back up to my computer.
I tried to print something just now, and when it didn't print I checked the printer status and it said 'Printer is offline'.
I checked the box "Print while offline" but that doesn't work. Any suggestions on how to fix this problem?
   
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Re: Printer's offline - March 23rd 2011, 07:03 AM

There should be a button somewhere that says set printer offline and that will be ticked so just untick it? It should be the main menu thingy where the buton print while offline is. Oh just try turning your computer and printer off at the wall then back on, that sometimes works for me.


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Re: Printer's offline - March 23rd 2011, 05:44 PM

Quote:
There should be a button somewhere that says set printer offline and that will be ticked so just untick it?
I did that already, didn't work.
   
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Re: Printer's offline - March 23rd 2011, 07:10 PM

Did your printer come with an instruction book? If it did you might wanna have a read of it. Sorry thats really my best advice.


Come on boys, come on girls
In this crazy, crazy world
Youíre the diamonds, youíre the pearls
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And your weapon is your voice
Letís make a new tomorrow
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Re: Printer's offline - March 23rd 2011, 10:38 PM

Which version of Windows are you using?

If you haven't done so already, go into Devices and Printers in Windows 7/ Printers and Faxes in XP and delete the printer, and then re-add it. If it's a networked printer, and it's IP has changed because it was unplugged for a period of time, this would fix this.
   
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Re: Printer's offline - March 24th 2011, 02:27 PM

Nevermind, it's working now, I just successfully printed out a test page.
   
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