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I need help, NOW. - December 22nd 2011, 10:38 PM

Okay if anyone has go phone from at&t or at least knows what I'm talking about. I have a problem.

I broke my old att phone so my grandmother gave me an old one to use until I get mine back. I put my sim and it won't work??


What do I need to do??


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Re: I need help, NOW. - December 22nd 2011, 11:55 PM

Putting the simcard in should work, if not, give AT&T a call. If you have any passwords on your sim, they should carry over if that's what's causing you a problem.
   
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Re: I need help, NOW. - December 22nd 2011, 11:57 PM

I don't know what it is. I put the sim in, but it's not showing anything. No service nothing. I'm so confused.


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Re: I need help, NOW. - December 23rd 2011, 09:24 PM

You should definitely call AT&T then. I know whenever I have switched phones (I also have AT&T), all I do is move the simcard & it works just fine. It could be that maybe the phone is broken or the simcard is corrupted.
   
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Re: I need help, NOW. - December 24th 2011, 03:25 AM

Quote:
Originally Posted by Sincerely Yours View Post
You should definitely call AT&T then. I know whenever I have switched phones (I also have AT&T), all I do is move the simcard & it works just fine. It could be that maybe the phone is broken or the simcard is corrupted.
I've always had the same experience as Barbara.
Oh, but one thing you might want to check first . . make sure you're putting the simcard in the right way. I've made that mistake once or twice. LOL. Just . . double check before you call AT&T.



   
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craz33me Offline
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Re: I need help, NOW. - December 26th 2011, 06:43 AM

Okay,
so we went into the AT&T store, apparently my sim was locked to the phone it was activated with.
All I had to do was get a new one, now I can put it in any phone and it will work.


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