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Money This forum is for support with financial issues.

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Angry Prepaid Visa HELP!?!!??!? - January 8th 2011, 10:40 PM

I bought this prepaid visa debit card and activated it, but when i try to login the site : https://www.consumercardaccess.com/main/…

I get the error "Cardholder number 'xxxxxxxxxxxxxxxx' is not assigned to this website" but it clearly IS assigned to that website I tried calling support but they aren't helping any. please help! Please dont say im entering something wrong because i KNOW im not
   
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Re: Prepaid Visa HELP!?!!??!? - January 8th 2011, 10:48 PM

Try going to the store you bought the card at and see if they can help you. If you are not entering anything wrong then it is a mistake in the website. The website doesn't load of me when I tried clicking in it.


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Re: Prepaid Visa HELP!?!!??!? - January 8th 2011, 11:20 PM

Is there a phone number on the card you can call?


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Re: Prepaid Visa HELP!?!!??!? - January 8th 2011, 11:30 PM

Quote:
Originally Posted by Spider*man(girl) View Post
Is there a phone number on the card you can call?
Yes, I said i already tried calling them, but it says their office is closed the machine said they are open from 8am to 10pm but its not 10pm yet, so I don't know why they are closed
   
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Re: Prepaid Visa HELP!?!!??!? - January 8th 2011, 11:37 PM

Sorry I misread it, thought you just tryed getting support from the website. I would take the card and the recipt back to the store.


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Re: Prepaid Visa HELP!?!!??!? - January 9th 2011, 01:27 AM

I don't know when you called, but they might be only open during the week. If you can wait, I would try again Monday.
   
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Re: Prepaid Visa HELP!?!!??!? - January 10th 2011, 01:59 AM

Problem has been solved, thread can be closed now
   
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