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Amorphous. Offline
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HelpLink.... - June 26th 2012, 11:05 AM

Can you drop requests on HL or tell people not to reply to it?


“At times the world may seem an unfriendly and sinister place,
But believe that there is much more good in it than bad.
All you have to do is look hard enough,
And what might seem to be a series of unfortunate events may in fact be the first steps of a journey.”

~My Childhood Friend.
   
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Re: HelpLink.... - June 26th 2012, 01:10 PM

You can reply to your own HelpLINK ticket and tell the team that you don't want them to respond anymore (as far as I'm aware), but some of the Mentors are so nice they'd probably still answer anyway.


if you know the hunter's coming
then you hide or keep on running
'cause she's slain the gods before.
   
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Re: HelpLink.... - June 26th 2012, 01:59 PM

Helplink tickets are private between you and the support staff at TeenHelp. You can probably ask that a cretain staff member not post on your ticket but that might also be taken as a jab or an insult. It might be best to ignore advise that you don't like, perhaps reply to your ticket with another question in that case.

If you need anything feel free to private message me.

TeenHelp support staff,
Ryan
   
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Jack Lowden Offline
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Re: HelpLink.... - June 26th 2012, 09:14 PM

Hi there As mentioned, HelpLINK requests are totally private, as only you & staff with HelpLINK access can read your tickets. If you don't want a ticket replied to, you can do as Chess suggested & add onto the ticket that you changed your mind. However, I don't see the harm of letting them respond anyways considering they probably will whether you add onto the ticket or not. & You know you're always welcome to PM me as well



   
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