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Mitch Offline
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Forum Down Time - December 13th 2012, 03:09 PM

I have never been on a website with so little 'up-time'! It literally is down more than it is up, and perhaps this is different from region to region but this is how it is for me. I'm not really sure whether teenhelp.org is managed solely by donation or whether their is a backing financier but I certainly don't believe this is the problem otherwise the down time would be much more serious and I'm sure someone would let us know if server fees were owed. Obviously we're all oblivious to the reason why so if you know, be honest and enlighten the members here?

Last edited by Rob; December 26th 2012 at 05:21 PM. Reason: Inappropriate.
   
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Chris Offline
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Re: Forum Down Time - December 15th 2012, 03:13 AM

Hey Mitchell! To answer a few of your questions:
-TeenHelp is down for everyone (so its not just you, or per region).
-This site (and all its features) are ran by donations made from users/members. No donations would eventually mean lack of features, and/or (in serious cases), no TeenHelp (since there would be no money to keep it up; however this is very unlikely to happen).
-The Coordinators (and others), are currently looking for a solution to the problem; however it may eventually come to switching over to a new server (since that is what is crashing all the time).


If you have any further questions about this, you can always feel free to PM Rob as he would be one of the only ones to have a real/reliable answer.



Best wishes,
Chris


Chris
I hope you know that you deserve it all. The best, the most honest, the most beautiful purest love in the world. Not only to be loved by others, but to be loved by yourself. To look in the mirror and think "Yes, I'm exactly who I want to be". To speak up and be proud of yourself. To be brave and open. You deserve the nicest and most caring people to walk into your life. You deserve it all, you know. The whole world...
   
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Mitch Offline
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Re: Forum Down Time - December 15th 2012, 09:34 AM

Thanks for the reply Chris, perhaps switching servers would be a good solution.
   
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