Support Forums Today's Posts

Get Advice Connect with TeenHelp Resources
HelpLINK Facebook     Twitter     Tumblr     Instagram    Hotlines    Safety Zone    Alternatives

You are not registered or have not logged in

Hello guest! (Not a guest? Log in above!)

As a guest on TeenHelp you are only able to use some of our site's features. By registering an account you will be able to enjoy unlimited access to our site, and will be able to:

  • Connect with thousands of teenagers worldwide by actively taking part in our Support Forums and Chat Room.
  • Find others with similar interests in our Social Groups.
  • Express yourself through our Blogs, Picture Albums and User Profiles.
  • And much much more!

Signing up is free, anonymous and will only take a few moments, so click here to register now!

General For questions or discussions that do not fit elsewhere, post here. Please check all forum descriptions before posting here to be sure there is not a better location for your thread.

Closed Thread
Thread Tools Search this Thread Rate Thread
  (#1 (permalink)) Old
ChelleBelle97 Offline
Cookie Monster(:<3
Junior TeenHelper
ChelleBelle97's Avatar
Name: Michelle-Leigh(:
Age: 22
Gender: All Cookie Monster, Right Here(:
Location: Under Your Bed With Your Cookies From Your Cookie Jar. D:

Posts: 282
Blog Entries: 21
Join Date: September 18th 2011

Question Logging on - February 7th 2013, 01:57 AM

I haven't been able to log on for months. Everytime I put in the website, it came up "cannot be found", and it was really slow doing so. Was that just me?

--October 16th, 2011: The day I got a second chance, the day I decided my life is worth living... <3

Smile! You ARE Beautiful!!!
  (#2 (permalink)) Old
i_like_black Offline
Experienced TeenHelper
i_like_black's Avatar
Name: Jess
Age: 32
Gender: Boobs and pubes
Location: Right here.

Posts: 683
Blog Entries: 349
Join Date: February 23rd 2010

Re: Logging on - February 7th 2013, 02:05 AM

The forum has had a lot of trouble with server down-time in recent months. There are ways to ping the server to see if it's the server or just you, some websites will do it, and apparently there is some command some people use? I don't know how that works though.

Anyway it's likely that the times you've tried to log on are times the server has been down. Rob is obviously working on this as much as he can, because the server hasn't been going down for as long in recent weeks as it was in the months previously.

The best thing you can do is be patient, this site runs off donations and it is also donations that pay for the server, so 100% uptime cannot be guaranteed. It's up as much as it can be, bearing in mind that all the staff who are involved in keeping it up also have many other commitments, like jobs and study.

If you continue to have trouble logging in even when the server IS up, then perhaps try a different browser. I know TH works particularly well in Google Chrome, and some people have had minor issues with Safari and Internet Explorer, so potentially, if you're using one of the latter two, try a different broswer. If you still have trouble logging on when the forum is up and you're using a different broswer, or if you're already using something like Chrome or Firefox, then I apologise because your problem is beyond my realm of expertise.

But as I said, patience is usually the best solution in this situation.
1 user(s) liked this post or found it helpful.
  (#3 (permalink)) Old
zumbaqueen2012 Offline
I can't get enough
zumbaqueen2012's Avatar
Age: 32
Gender: N/A

Posts: 2,495
Join Date: January 8th 2009

Re: Logging on - February 7th 2013, 06:12 PM


No definitely not just you, we've all been experiencing problems at one point or another, because TeenHelp has had quite a lot of downtime.

It seems to be getting a bit better now though (hopefully)
  Send a message via MSN to zumbaqueen2012  
  (#4 (permalink)) Old
Philomath Offline
Love is > your mistakes
I can't get enough
Philomath's Avatar
Name: Christina
Gender: Female
Location: Where the books are

Posts: 2,282
Blog Entries: 135
Join Date: July 25th 2009

Re: Logging on - February 8th 2013, 01:17 AM

Nope, it is not just you.
It has been improving lately though.

"i don't care your intentions. I just want you to know my self-hatred never took me where I wanted to go. At the end of the day...I can pick at the pain but I can't cut it away."
  (#5 (permalink)) Old
Jack Lowden Offline
Outside, huh?
Jack Lowden's Avatar
Age: 28
Gender: Female
Location: FOR IRAW!!! ;)

Posts: 3,945
Join Date: March 16th 2012

Re: Logging on - February 8th 2013, 05:10 PM

Glad to see you've been able to log on again!

As others have said, the site has been down a lot, plus there have been some technical issues, so feel free to add it to the "bugs" section if it doesn't get better.

I'm going to close this, since your question has been answered, but feel free to PM me if you feel it should be reopened or have any other questions.

-Barbara, general forum moderator
Closed Thread



Thread Tools Search this Thread
Search this Thread:

Advanced Search
Rate This Thread
Rate This Thread:

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All material copyright ©1998-2020, TeenHelp.
Terms | Legal | Privacy | Conduct | Complaints | Mobile

Powered by vBulletin®.
Copyright ©2000-2020, Jelsoft Enterprises Ltd.
Search engine optimization by vBSEO.
Theme developed in association with vBStyles.