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IH8U2 Offline
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Why does TeenHelp go down every summer? - June 30th 2016, 01:15 AM

Can someone elaborate this for me? Thanks.
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Re: Why does TeenHelp go down every summer? - June 30th 2016, 02:15 AM

In a nutshell, we're just notorious for having server issues, it could be that the server is too small or that it's just unstable. Since the site runs on donations, the server options are limited.

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Re: Why does TeenHelp go down every summer? - June 30th 2016, 02:53 AM

I always think it is just site maintenance. In order to do that, they need to shut it down to run tests to ensure it runs smoothly and smooth out any issues. That is my opinion, how I see it.

I am sure that isn't the reason, but we should apprentice TeenHelp as a whole and not "why it goes down" because it is a free peer support safe place for everyone. There isn't always that kind of support for many of us, this could only be the only place they can have access to that is safe.

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Re: Why does TeenHelp go down every summer? - June 30th 2016, 03:22 AM

There could be a number of reasons why it goes down. I can't say for sure but I can say it's been a lot better for quite some time and I am grateful for that. I tend to utilize other sites and resources when it goes down. I still miss it when it's not there but it's not the only resource I have for times when I am struggling.

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Re: Why does TeenHelp go down every summer? - June 30th 2016, 04:23 AM

It doesn't just go down in the summer. It's gone down plenty of times during the other seasons. However it seems as though people notice it more during summer, especially after the year it went down for excessive amounts of time. It's possible people notice it more in summer because there aren't other focuses like school. There's nothing unusual about a server going down for a day or two here and there, and as was mentioned since the site is run on donations, server choice is limited which may cause it to go down more often.

My biggest suggestion is to find other resources. Don't rely solely on a site you know tends to go down. It is not a replacement for professional or emergency services. The best thing to do is to create a plan (while you're okay) for what you're going to do if this site is down when you need it.

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Re: Why does TeenHelp go down every summer? - June 30th 2016, 09:11 PM

It was a database 503 programming error

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