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Clarification on a specific TeenHelp feature. - May 26th 2017, 04:53 PM

[Not sure where this belongs, feel free to move the thread.]

Hey!

I was just wondering, do we have some sort of feature which notifies us on our phone every time we get a new notification (on the site)? I know there are options to opt for email notifications for new PMs and friend requests but what about if I want the feature for all notifications (such as VMs, something new on a thread I subscribed to etc.)?

I'm usually waiting for a reply to a VM/PM all the time, and it makes me keep re-checking the website a hundred times a day, so the mobile notifications would be very welcome.

I'm not sure if I should suggest this idea to the developers or if this idea has already been implemented and I just don't know it.

All replies are welcome. Thanks for your time.

Love. - xx
   
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Re: Clarification on a specific TeenHelp feature. - May 26th 2017, 10:18 PM

This is a great question as I haven't thought of this myself!
I don't know what kind of accounts you have connected on your phone but every time I get an email, I get notified on my phone because I have my gmail connected to my phone. If you have a smartphone, I would suggest downloading your email's app on your phone so that way you could get notified that way?




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Re: Clarification on a specific TeenHelp feature. - May 27th 2017, 02:15 AM

I believe the email system on TH has not been working properly for maybe over a year now? I could be wrong but I don't think it was fixed yet. But you have a good idea and I like Fallon's idea as well
   
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Re: Clarification on a specific TeenHelp feature. - May 27th 2017, 03:56 AM

Quote:
Originally Posted by FallonRose View Post
This is a great question as I haven't thought of this myself!
I don't know what kind of accounts you have connected on your phone but every time I get an email, I get notified on my phone because I have my gmail connected to my phone. If you have a smartphone, I would suggest downloading your email's app on your phone so that way you could get notified that way?
Hey Fallon!

I do have my Gmail account linked to my phone, but I've never recieved emails for VM or other kind of notifications. Should I be getting them?


Hey Susie!

Yeah, that might be it, I remember something about the email system being down last year too. I hope that gets fixed soon!


Thank you, both of you, for replying. If nobody else has anything to add, this thread can now be closed.

Thanks again.

Love. - xx
   
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Re: Clarification on a specific TeenHelp feature. - May 28th 2017, 02:41 AM

Hi Nandan,

Unfortunately TeenHelp's email system has been down for a while so any email-related notifications aren't going to be coming through at the moment. Since there isn't really an alternative method of receiving these kind of notifications (and therefore not much anyone can add in further responses), I'm going to go ahead and close this thread. Feel free to PM me if you would like it reopened or if you have any questions.

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