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  (#1 (permalink)) Old
Taylah Offline
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Exclamation GDPR - May 2nd 2018, 09:46 PM

I don't know where to stick this...
How will the GDPR be affecting TH?


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Re: GDPR - May 3rd 2018, 02:32 AM

I don’t think it will affect TH as I think it’s only a EU thing. I haven’t heard of it before and I live in Canada. I also think that the servers are located in the States, but again. I could be wrong..



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Re: GDPR - May 3rd 2018, 05:48 AM

If a single user is in the EU the site has to comply.


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Re: GDPR - May 3rd 2018, 09:00 PM

I would suggest that you contact Rob about this as he would probably be able to provide you with the appropriate information. He might end up seeing this thread and responding but there are no guarantees.


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Re: GDPR - May 7th 2018, 03:32 PM

Quote:
Originally Posted by .:Bibliophile:. View Post
I would suggest that you contact Rob about this as he would probably be able to provide you with the appropriate information. He might end up seeing this thread and responding but there are no guarantees.
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Re: GDPR - May 8th 2018, 03:14 AM

He hasn't replied.
The main concern I have is if there is a single user in the EU we have to comply to the law.
The main ones that will affect here is no u16 use without parent consent and privacy stuff and letting everyone know what the site takes.


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Re: GDPR - May 11th 2018, 09:51 AM

Here is the website regarding GDPR: https://www.eugdpr.org/


Who does the GDPR affect? One of the FAQs about EU nationals, reads:

'The GDPR not only applies to organisations located within the EU but it will also apply to organisations located outside of the EU if they offer goods or services to, or monitor the behaviour of, EU data subjects. It applies to all companies processing and holding the personal data of data subjects residing in the European Union, regardless of the company’s location.'


In other words, as many here are european members here including myself, it means TH will have to comply by the law, but including us europeans having to respect your contry's laws, also. Fair's fair.


However, I wonder if we might be breaking the law regarding Hotlinking which my partner Mandy pointed out over breakfast this morning. She mentioned that taking an image from another site and pasting it in a topic is basically bandwidth theft. This brings to mind the board's long running topic, "What are you reading now?"


Mandy found this interesting website that warns about hotlinking.


http://altlab.com/hotlinking.html


I'm not entirely clear about it as to whether we should be hotlinking or not, but personally I'd prefer to use attachments from off my computer rather than hotlinking an image.


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Re: GDPR - May 11th 2018, 03:28 PM

Well if they don't comply it is 4% of turn over fine up to 20 mill

But the states is also making a similar law atm
Unless teenhelp is going to start geolocation tracking to find out where they are I think it will apply to the entire app
U16 cannot be here.

Privacy info is the easy fix


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Re: GDPR - May 12th 2018, 11:07 PM

Hello,

Firstly let me start by saying that GDPR is an incredibly complicated law. I do not pretend to be an expert in this and although I have extensively reviewed it there are plenty of parts that I still don't know or understand fully. I think the true impact of GDPR may not be known for years to come, probably when legal cases make it through the courts.

Where we currently stand

TeenHelp is broadly in-line with current data protection laws, including the Children Online Privacy Protection Act (COPPA) in the USA, which is already stricter than current EU law. We are working to become compliant with the General Data Protection Regulations in advance of its introduction on 25th May 2018.

Key principles of GDPR

To clarify a few points:
  • GDPR only applies to EU citizens, it does not apply to anybody who is not a citizen in the EU. However it is likely that any rights granted under GDPR we would extend to all users for ease, although this is not required of us.
  • GDPR does not apply to all information, it is only interested in 'personal data' (which in some countries is called 'personally identifiable information') and 'sensitive data' - This essentially means information that can directly or indirectly identify a person. We believe the vast majority of information on TeenHelp does not fall under these definitions (more on this below).
  • Each country is permitted some flexibility in how they implement GDPR. As the only significant EU population that use TeenHelp is from the United Kingdom and to a lesser extent Ireland, we are primarily following guidance provided by the UK Information Commissioner's Office to comply with GDPR.
To answer a few specific points (based on my current understanding of the laws)
  • You will not need parental consent to use TeenHelp. There is a general exclusion from parental consent for organisations that provide "online preventive or counselling services" which we fall under. In fact GDPR expressly forbids us from gaining parental consent if we provide these services - Therefore users can rest assured their information is safe with us.
  • The GDPR allows EU countries to set their own age of digital consent and only recommends 16. The UK and Ireland have both set this at 13 and the USA already sets this at 13 under COPPA, which we have been following for many years. We will continue to use the age of 13 as the basis for consenting to use our website.
  • GDPR recommends that organisations follow a "privacy by default" path, and one way they recommend to do this is to identify people with pseudonyms - We do this already through usernames which are not actual names. The implication is that the overwhelming majority of information on TeenHelp is already anonymous data. Additionally we allow individuals to change their name or to delete their account, which triggers automatic anonymisation of their information. This practice actually exempts us from large parts of GDPR, because as stated at the start GDPR only applies to personal data, and anonymous data fails to meet this criteria.
  • We do not share or sell data, e.g. for targeting advertising. The only mandatory data you provide to use TeenHelp is an IP address, email address and date of birth. Most organisations tend to collect far more information than this and use it in ways that require additional scrutiny, e.g. marketing or profiling. Because we don't do these things we have greater protection from GDPR than many other organisations.
What we'll be doing next

We recognise that we don't do everything that we could do to protect personal information and we are working to improve our privacy practices, including providing additional information to users through our Privacy Policy. This will include things such as what we collect, how we use it and the legal basis for which we do this. Our current Privacy Policy already provides a lot of this information and will be updated over the next few weeks to be more comprehensive. I will provide further information in due course. I hope this reassures you for now and if you have any questions please let me know.

Last edited by Rob; May 13th 2018 at 12:25 PM.
   
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