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Shani Offline
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Helplink - September 17th 2009, 10:25 PM

How long does it usually take people to reply?
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Re: Helplink - September 17th 2009, 10:48 PM

Sometimes in only an hour or two and sometimes a few hours, but you usually have at least 2-3 answers in 18-24 hours, usually less.
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Re: Helplink - September 18th 2009, 08:34 PM

Hi there, welcome to TeenHelp!

HelpLINK requests are answered by our volunteer Mentor staff team and you are usually guaranteed between 3 to 5 replies within 18 hours of being submitted, however, you may receive replies before this time (sometimes within hours) or after this time. Every request is assigned a ticket number that you can use to track your responses online and you are also emailed the replies to your request.

If you have anymore questions about the site please feel free to private message a buddy (someone with a lime green username) who will be more than happy to answer any questions that you may have and help you around the site.

I'm going to close this now, PM me if you disagree and don't hesitate make a new thread if you have any more questions
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