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bailatyvm Offline
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staff? - July 29th 2011, 05:15 AM

Okay, is it just me or have the number of forum mods gone up, and the number of live help/help link people gone down? And for the latter part of the question, I really thought there were a lot more but now there are only like 31 each and they're pretty much all new..?


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Re: staff? - July 29th 2011, 06:31 AM

I think there might be an error in the numbers, I saw that too. I don't think there is 31 in everything. But I'm not completely sure.
Here's the complete list of staff:
http://www.teenhelp.org/stafflist/
You can check if it's accurate or not.



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Re: staff? - July 29th 2011, 07:27 AM

I checked thed list, there are 31 of both HL and LH. I don't know about whether they are going down though but there will be new staff coming and people leaving, thats just how it works.


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Re: staff? - July 29th 2011, 07:36 AM

There's also people who have access to HL/LH while having a different Primary, such as Buddies can have access to either one, or both. People come to staff and go from staff all the time, we try to help everyone the best we can though. (:
   
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Re: staff? - July 29th 2011, 09:36 AM

Quote:
Originally Posted by Minerva McGonagall View Post
There's also people who have access to HL/LH while having a different Primary, such as Buddies can have access to either one, or both. People come to staff and go from staff all the time, we try to help everyone the best we can though. (:
Ditto. Volunteers come and go. I hope this explains your problem.


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Last edited by Maverick.; July 29th 2011 at 09:42 AM.
   
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Skeleton Offline
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Re: staff? - July 29th 2011, 10:09 AM

As said, members become staff and some leave staff so the numbers are bound to rise and fall occasionally depending on that.

Seeing as this has been answered, I'm going to go ahead and close it. x


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Re: staff? - July 29th 2011, 09:11 PM

The overall numbers haven't changed tremendously, but how we record them has. Previously the statistics at the bottom of the Support Forums showed everybody who had access to either HelpLINK or Live Help, but these figures were misleading because some people were counted more than once, and many of those included didn't actively use either system. Therefore the statistics now reflect how many volunteers have their primary role in each area, and excludes the rest.

I don't think our number of Forum Moderators is especially high right now. Actually, it's relatively low, since we're currently in the process of recruiting for a number of vacancies.
   
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