[Everglow.]

Why do customers feel the need to tell me it's disgusting that we can't see them sooner? I can't help that we are fully booked for two weeks. I can't change what management tell me to do and I can't make appointments appear out of thin air. It isn't my fault. I'm doing my job and shouting about how doctors and opticians can't work around your schedule won't change anything. Telling me it would be a two hour job in your country when it's a two week one here won't change anything. I can't work magic and if you want to break me you bloody well will. I can't break the guidelines or the laws to suit you because you can't keep track of your own life. I'm doing my job. It isn't to hurt you it's literally my job. Stop taking it out on me.