Hey Jess! Welcome to TeenHelp.
I'm Nicola, a staff member here and you can talk to any of us (coloured usernames) and we'll do our best to help!
There's also lots of fun areas of the site, the chat room, chit-chat forum etc.
The Arrivals & Departures forum might be worth checking out first, you can introduce yourself there and there are some important permanent threads (stickies) to be found.
Don't hesitate to let me know if you have any questions, just
PM or
VM me and I'll get back to you as soon as I can x