Hey Elisabeth! Welcome to TeenHelp. I'm Hollie and I'm a buddy here; we're the users with the lime green names and it's our job to ensure that everyone can get he best experience possible from this site. That means that if you have any questions or concerns, or just want a chat, all you need to do is hit the 'reply' button and ask away. I'll always be happy to help!

Since you haven't posted yet, I'd advise you to take a look through the forums, maybe even introduce yourself in the Arrivals and Departures forums since it's a great way to let people know you're here and make some friends! Also, I'd love to see you around, and since you said you're here needing help for a problem, I'm sure the forums can prove useful.

I hope to see you around soon and remember that if you need anything, I'm only a message away. Be yourself and have fun!